Privacy policy

Privacy Policy

1. Introduction This Privacy Policy outlines how Plett Deliveries collects, uses, and protects customer information. By using our services, you consent to the practices described herein.

2. Information We Collect

• Personal details (name, contact number, delivery address, etc.)
• Payment information (processed securely by third-party payment processors)
• Order history and preferences
• Technical data (IP addresses, browser type, device information)

3. How We Use Your Information

• To process and fulfill orders
• To communicate order updates and promotional offers
• To improve our services and customer experience
• To comply with legal and regulatory requirements

4. Data Protection and Security

• We implement security measures to safeguard your data.
• Payment details are processed securely and not stored by us.
• Customer information is accessible only by authorized personnel.

5. Sharing of Information

• We do not sell or share personal information with third parties except:
  • With restaurants/stores for order fulfillment
  • With payment processors for transaction processing
  • When required by law or regulatory authorities

6. Cookies and Tracking

• Our website may use cookies to enhance user experience.
• Customers can manage cookie preferences via their browser settings.

7. Retention of Data

• We retain customer information for as long as necessary to fulfill services or comply with legal obligations.

8. Customer Rights

• Customers may request access to, correction of, or deletion of their personal data.
• Requests should be submitted to info@plettdeliveries.co.za.

9. Changes to Privacy Policy

• We may update this policy periodically. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Information For privacy-related inquiries, contact us at: info@plettdeliveries.co.za